Returning a national provider to profitability
The challenge
A respected eating disorder treatment provider with residential, PHP, IOP and virtual care had gone years without positive EBITDA. Admissions were slow, turnover was high, and referral sources were losing confidence.
What I did
Reporting to the board as CEO, I rebuilt the admissions process end to end, stabilized clinical leadership, reset the operating cadence, and re-engaged professional referral partners. We also expanded virtual care into eight additional states.