Time-to-admit is a revenue metric, and a clinical one
Cutting days from inquiry to admission from 21 to 10 changed everything at Alsana. Here’s why speed at the front door matters so much, and how to get it.
Read articlePractical lessons on running and growing behavioral health organizations: what I’ve learned, what I’d do again, and what I’d do differently.
Cutting days from inquiry to admission from 21 to 10 changed everything at Alsana. Here’s why speed at the front door matters so much, and how to get it.
Read articleThe deal closed. Now what? A practical playbook for sponsors and operators, from someone who has lived on both sides of the table.
Read articleHow we took staff turnover from 80% to 30%, and why your retention plan belongs in your quality plan.
Read articleMany of these articles started as questions from owners and sponsors. If something is keeping you up at night, send it my way. I’ll answer directly, and it may become the next article.
Send a questionTwenty minutes, no pitch. Tell me what’s happening and I’ll tell you honestly whether I can help and what I’d look at first.